Baltimore Private Security help to enforce rules and regulations, fostering a safe and orderly environment. They also foster customer satisfaction in commercial settings by responding to emergencies.
Security guards must be registered by an authorized training school. To register, you must pass a background check and health examination. You must have liability insurance for your work as a security guard.
A security guard needs to have a keen sense of sight, smell and hearing in order to be fully aware of what is occurring around them. This is especially important when they are on patrol and have to be vigilant about what is happening in their immediate surroundings. They can’t afford to be distracted by anything or their attention could be diverted from what they need to be focusing on, which is keeping people safe and making sure that nothing goes wrong.
The ability to remember things that happen is important, too. Security officers often have to report what happens when they are at a location and have to be able to accurately describe what happened. This information is used to assist responding police or paramedics in their actions and can be the difference between a security incident that does or doesn’t have serious consequences.
Security personnel should also be able to discern between being overly aware and looking hostile or aggressively vigilant. This demeanour is not going to put anyone at ease or make them feel safe, so they have to be able to balance being aware and having a presence that is going to keep people from doing anything they shouldn’t be doing.
Sense of sight is very important as well because the security guard has to be able to notice things that may not necessarily be apparent to everyone else, such as if something is on fire or a chemical leak is happening nearby. They need to be able to see it, smell it and hear it so they can alert authorities in time to prevent any incidents from happening. They might even be able to save someone’s life like the time when an unattended man fell into a river, and the security guard heard him screaming for help, saw him and called authorities right away.
Quick Thinker
A security guard must have quick-thinking skills to react to any situation that arises. This includes evaluating their surroundings for any potential dangers that might not be immediately visible, such as the smell of leaking gas or the sound of compromised electrical wires. Security guards must also be able to think critically about an event and determine the best course of action to take quickly and accurately.
Security guards also need to be able to communicate with their team members and visitors. This is especially important when working with agitated or upset people. Having good verbal communication skills can help defuse tensions and resolve conflicts effectively. It’s important that security guards have strong organizational abilities as well, since they may need to keep track of multiple documents and information during their shift.
Many of the qualities needed to be a successful security guard cannot be assessed on a resume or in a job interview. However, some of these traits can be evaluated through aptitude and skills tests. For example, the Criteria Basic Skills Test measures vigilance and focus, which is a key attribute for a security guard to have.
A good security guard will have excellent customer service skills, as they will likely interact with many people on a daily basis. They will be able to answer any questions or concerns that guests may have and can even offer them assistance with directions or parking options. This can save businesses on hiring additional staff and also improve customer satisfaction. Security guards can also serve as escorts for customers, which is a great way to increase the safety of your guests and clients. Lastly, a security guard will have unwavering integrity and morality. This is essential for maintaining the trust of their clients and coworkers. Security guards can work with various types of businesses, including retail stores, offices, and hospitals. However, it’s crucial that they understand the needs of each business and customize their services accordingly. They also need to have a good understanding of the law, which will help them protect their clients and employees.
Quick Responder
Whether it’s dealing with angry shoppers, combative bar patrons or responding to an alarm from a building or room in need of fire or environmental protection, security guards must be quick to assess situations and take action. In addition to being able to think fast under pressure, security guards must have clear and precise communication skills. This is why reputable companies like Minut use Guard Assist, an online system to monitor the position, location and rounds of each security guard in your property. Guard Assist uses QR codes, GPS monitoring and scheduled patrolling to provide you with the accountability you need to run your security guard business smoothly.
When a situation arises, security guards are the first on-site responders. Their initial assessment and situation analysis sets the trajectory of the response and significantly impacts how quickly they can react, mitigate damage and protect occupants. This rapid assessment and decision-making requires keen observational abilities, exceptional interpersonal skills and a thorough understanding of emergency response protocols tailored for each environment.
Once a security guard has assessed an incident, they must immediately communicate with law enforcement and emergency services to establish clear channels of communication, relay critical information and request assistance as necessary. This is especially important in medical emergencies where security guards have the ability to assist victims and provide initial care until professional assistance arrives. Security guards are also trained to act as liaisons between establishment managers and emergency services, helping to facilitate access and crowd control measures to ensure that law enforcement and emergency responders can complete their duties without impediment.
Lastly, once a security guard has alerted local authorities to an emergency situation, they must make every effort to inform and direct occupants on what to do. This may involve public address systems, emergency alert tones or face-to-face communication depending on the nature of the situation and its urgency. Minut can help you manage noise issues by requesting a security guard through the Guard Assist platform. When you have a noise issue at your premises, register the alert and Minut will automatically request a guard from one of our trusted partner companies to come out to your site.
Reporter
Security guards are often on the lookout for suspicious people that may be in a place where they don’t belong. They also take note of things like clothing that could hide a weapon or body language. When they’re on patrol, they record their observations in an incident report, which allows them to document any suspicious behavior and determine the best course of action for the situation.
Keeping records isn’t just an important part of the job, but it also helps to protect the business from any potential security threats. If a security guard sees something that could be a threat, they can notify their employer or local police. This will help to prevent the issue from becoming worse and possibly damage the reputation of the business.
Many businesses hire a security guard to monitor their business property, including video surveillance and other systems. They also take responsibility for opening and closing the building, monitoring access to restricted areas and assisting with any other tasks related to business and facility security. This helps to free up time for employees and business owners so that they can focus on their work without having to worry about the safety of their assets or customers.
One of the most overlooked aspects of security training is the importance of communication. This includes verbal communication skills as well as tactical communication. When a security guard needs to interact with someone on the property, they need to be able to communicate clearly and effectively. This includes letting them know that they are there for a reason and that their presence is not a violation of their rights. It’s also important for a security guard to understand how to respond to an angry or hostile person, and to have the ability to calm them down and diffuse the situation.
Hiring a qualified and experienced security guard is a great way to ensure that your business or facility is safe from theft, vandalism and other types of crime. Taking the time to review the qualifications of each candidate and interview them can be an excellent way to find the right security guard for your company or location.